Privacy Policy

Privacy Policy

Introduction

Welcome to https://remote-video-monitoring.trustedstandard.com (hereinafter referred to as “Remote Video Monitoring” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website at https://remote-video-monitoring.trustedstandard.com
  • Mobile and desktop applications associated with our services
  • Interactive features and services offered through our platforms
  • Any other digital assets or communications originating from our organization

Please note that this policy does not cover third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our interactions with users when:

  • You sign up and use our applications and services as an authorized user
  • You visit or navigate through our websites linked to this policy
  • You choose to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a variety of personal information, which can be categorized into the following types:

  • Account Information: Details related to your user account, such as usernames, passwords, and account settings.
  • Payment Information: Data necessary for processing payments, including credit/debit card numbers, billing addresses, and payment history.
  • Financial Information: Any financial records or details associated with transactions conducted on our platform.
  • Purchase Information: Details about products or services you have purchased from us, including quantities, dates, and order numbers.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking purposes (e.g., IP addresses, device IDs).
  • Location Data: Geographic data, such as GPS coordinates, used for location-based services.
  • Feedback: Comments, suggestions, or reviews you provide us regarding our products and services.
  • Social Media Information: Content or data shared by you on social media platforms that we may access through integration or third-party APIs.
  • Product Information: Details about the products you interact with on our platform, including preferences, usage patterns, and customization settings.

We collect this information through various methods, including direct user input, tracking technologies (like cookies), analytics tools, and third-party data providers who assist us in enhancing our services.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigating our site, ensuring basic functions, and maintaining user sessions.
  • Preference Cookies: Used to remember user preferences, such as language settings or display options.
  • Analytics Cookies: Enable us to understand visitor behavior, track trends, measure the effectiveness of our website, and improve overall performance.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling contractual obligations or providing services requested by users.
  • Complying with legal requirements, including tax, accounting, and regulatory reporting.
  • Protecting our legitimate business interests, such as fraud prevention and improving services.

Once the retention period expires, or when data is no longer required, we will securely delete or anonymize your personal information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: The ability to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal information under certain circumstances.
  • Restriction: Limiting our use or disclosure of your personal data when you have valid objections.
  • Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your personal data for specific purposes, including direct marketing.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data privacy rights.

To exercise these rights or submit a request for data-related inquiries, please contact our dedicated privacy team using the contact details provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests for access or correction of data, or if you wish to unsubscribe from our communications, please contact us: